Sponsored by the Tile Association

The purpose of The Tile Association is to build excellence in tiling and the tiled environment. The Association has a vision to grow membership to 1000 by 2025 and attract 200 Master Tile Fixers, 500 tile fixers and 250 retailers/distributors over the next 3-5 years.

This new role is vital to delivering the Association’s vision and strategic plan to:

• Raise tile and tiling standards and enhance installation expertise and craftsmanship
• Improve the value of membership and attract, engage and retain more members
• Promote the benefits of tiles and provide a unified voice for the industry

The main purpose of the job is to:

• Develop and deliver a broad programme of training for tilers of all levels – both online and through the classroom.
• Develop and deliver Master Tile Fixer certification and Tiling Masterclasses, based on the technical standards. 
• Develop, launch and drive online training and webinar sessions, covering both technical and wider business issues.
• Attract and support new member sign-up and build member engagement.
• Create a dedicated technical helpline for members, with rapid expert response.
• Develop new support services and recruit further technical and training associates for future growth. 

Ideal Candidate Profile:

• Confident individual from a tiling or adhesives industry technical support background.  
• Experience of dealing with people face to face, by telephone and via written methods.
• 5+ years’ tiling industry experience. Ideally, tile fixing experience having achieved NVQ in Floor & Wall Tiling and attaining a Level 3 Award in Assessment or be willing to undertake.
• Ability to travel nationwide and outside of normal business hours.
• Based in the Stone office and attending external events.

To apply for the position, contact: kay.porter@tile.org.uk